SHIPPING & DELIVERY POLICY

Effective Date: June 2026
Last Updated: June 2026

1. Order Processing

Order Processing Time

All confirmed orders are processed within 1–3 working days after successful payment confirmation or order verification.

Processing on Holidays / Weekends

Orders placed on Sundays or public holidays are processed on the next working business day. Processing times may be extended during festive seasons, promotional events, or due to unforeseen circumstances.

2. Shipping Partners

Courier Companies Used

• Bluedart
• Delhivery

Logistics Platform Used

We use Shiprocket to manage order shipping and logistics.

3. Delivery Timeframe

Standard Delivery Time

Most orders are delivered within 2–7 working days after dispatch, depending on the delivery location.

Remote Area Delivery Time

Deliveries to remote or non-serviceable locations may require additional transit time depending on courier availability.

4. Shipping Charges

Shipping Fee Policy

Shipping charges, if applicable, are calculated and displayed during the checkout process before payment confirmation.

Free Shipping Conditions

Free shipping may be offered during promotional campaigns or on eligible orders as announced on our website.

5. Order Tracking

Tracking Method

Once your order has been dispatched, tracking details will be shared through email and/or SMS, wherever applicable.

Tracking Link Provider

Tracking information is provided through our courier partners and the Shiprocket tracking system.

6. Delivery Issues

Delay Handling Procedure

If your order is delayed beyond the expected delivery timeframe, our support team will coordinate with the courier partner and keep you informed regarding the shipment status.

Lost Shipment Handling

In the event of a lost shipment, we will initiate an investigation with the courier partner and work towards an appropriate resolution after verification.

7. Undelivered Orders

COD Refusal Policy

Customers who repeatedly refuse Cash on Delivery (COD) orders after dispatch may have their COD facility restricted or removed for future purchases.

Incorrect Address Policy

If an incorrect or incomplete delivery address or contact number is provided, and the order is returned to us by the courier partner, re-shipping charges may apply where applicable.

8. Service Coverage

Countries Served

We currently deliver orders within India only.

International Shipping Availability

International shipping is not available at this time.

9. Force Majeure

Adil’s U-N-U Fashion shall not be held responsible for delays or failure in delivery caused by circumstances beyond our reasonable control, including but not limited to natural disasters, floods, earthquakes, pandemics, strikes, government restrictions, transportation disruptions, internet failures, or other unforeseen events.

10. Contact Information

Business Name: Adil’s U-N-U Fashion

Support Email: support@adilsunu.com

Support Phone: +91 7844825555

Business Address: Opposite to Sarfaraz Nagar, Fazalpura, St Colony, Fazilpura, Chh. Sambhajinagar (Aurangabad), Maharashtra 431001